Money deadline
The Amazon Prime settlement refund: who qualifies, and how to claim it by July 27, 2026.
TryMyCompany is the site that reminds people about money deadlines. This is one of them. If Amazon Prime charged you through a confusing signup, or you tried and could not cancel online, you may be owed up to $51 under the Federal Trade Commission's settlement. Here is who qualifies, how much, and how to file free at the official site before the window closes.
Quick answer
Under a 2025 settlement with the Federal Trade Commission, Amazon agreed to refund eligible Prime members up to $51 each. You may qualify if you enrolled through a challenged Prime signup, or tried and could not cancel online, between June 23, 2019 and June 23, 2025. File free at the official settlement site by July 27, 2026.
Last updated: 2026-07-17
Who qualifies
The FTC alleged that Amazon enrolled some consumers in Prime through confusing signup flows and made canceling harder than it should have been. In September 2025 Amazon agreed to a $2.5 billion settlement, which includes $1.5 billion set aside for consumer refunds. Amazon settled the FTC's case; a settlement is not a court finding of wrongdoing.
According to the FTC's announcement, you may be eligible if all of the following describe you:
- You enrolled in Amazon Prime through one of the challenged signup flows, or you tried and could not cancel online.
- This happened between June 23, 2019 and June 23, 2025.
- You did not already receive an automatic refund. Amazon sent automatic refunds to some customers in late 2025; the claim process is for eligible people who were not auto-refunded.
Eligible consumers can receive the Prime fees they paid during the covered period, up to $51 per person, minus any refunds or chargebacks already returned. Payment is not guaranteed until a claim is approved.
How to file your claim
- Find your notice. In January 2026 the settlement administrator began emailing and mailing claim notices to eligible customers who were not auto-refunded. Your notice contains a Claim ID and a PIN.
- Go to the official site. Claims are filed only at SubscriptionMembershipSettlement.com, the court-appointed administrator's website. Do not pay anyone to file for you.
- Enter your Claim ID and PIN. Confirm your details and submit the claim form. No documents or receipts are required.
- Submit by July 27, 2026. The form must be submitted on or before the deadline. Filing is free.
Links open the Federal Trade Commission and the court-appointed settlement administrator. TryMyCompany is not affiliated with either.
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Stay safe
How to avoid the copycats
- File only at SubscriptionMembershipSettlement.com. If a page or search ad sends you somewhere else, close it.
- Filing is free. No one legitimate charges a fee to claim your refund.
- No one legitimate will call, text, or email you asking for your bank login, card number, or Social Security number to process the payment.
- When in doubt, go to the FTC's Amazon refunds page first and use the link there.
Covered across the press
You do not have to take our word for it. Major outlets have covered this settlement and the July 27 deadline:
Frequently asked
- Is the Amazon Prime settlement email legit?
- A genuine settlement notice comes from the court-appointed administrator and includes a Claim ID and PIN. The only place to file is the official settlement site, SubscriptionMembershipSettlement.com. No legitimate notice asks for a fee, your Social Security number, or your bank login, and no one will phone you to process the refund. If you are unsure, start from the FTC's Amazon refunds page and follow its link.
- How much will I get from the Amazon Prime settlement?
- According to the FTC's announcement, eligible consumers can receive the Prime fees they paid during the covered period, up to $51 per person, minus any refunds or chargebacks already returned. The exact amount depends on your account, and no payment is guaranteed until a claim is approved.
- Who qualifies for the Amazon Prime settlement refund?
- The FTC's settlement covers people who enrolled in Prime through one of the challenged signup flows, or who tried and could not cancel online, between June 23, 2019 and June 23, 2025. Some customers were refunded automatically in late 2025; the claim process is for eligible people who did not receive an automatic refund.
- Do I need proof to file a claim?
- No documents are required. If you received a settlement notice, you file using the Claim ID and PIN printed on it, then confirm your details. Filing is free and takes only a few minutes.
- What is the deadline to file?
- The claim form must be submitted on or before July 27, 2026. After that date the claim window closes.
- Is there a fee to file the claim?
- No. Filing is free on the official settlement site. Anyone who asks you to pay to claim your Amazon refund, or who requests your bank login or Social Security number, is not legitimate.
- When will the refunds be paid?
- Amazon has said it expects to send payments in late 2026 for approved claims. A specific payment date had not been announced as of this page's last update.
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Disclaimer.TryMyCompany is an independent information service. We are not affiliated with, or endorsed by, Amazon, the Federal Trade Commission, or the settlement administrator, and we do not file claims on your behalf. This page is informational only and is not legal advice. Figures, dates, and eligibility rules are drawn from the FTC's public announcement and the settlement administrator, and can change; confirm the current details on the official sites linked above before you file.