The whole catalog, graded
The Exit Index
Why do we exist? Because someone has to keep score.
How hard is it to actually cancel, really? We put every brand in our catalog through one test and handed out a single grade, A to F, for exactly one thing: the exit. Loving a product and dreading its cancel button are not mutually exclusive, we have graded plenty of both. Here are all 169, receipts included.
New here? See exactly how we grade, or read the 2026 Subscription Exit Report for what the data shows.
By category
Where the friction concentrates. Easy means an A or B (cancel yourself online); hard means a D or F (a call, a chat, a maze, or a documented finding).
| Category | Brands | Easy (A-B) | Hard (D-F) |
|---|---|---|---|
| Credit Monitoring | 1 | - | 1 |
| Dating | 1 | - | 1 |
| Pet Insurance | 8 | 1 | 6 |
| News | 4 | 1 | 3 |
| Health & Wellness | 31 | 15 | 9 |
| Memberships & Finance | 27 | 19 | 6 |
| Home & Local | 24 | 16 | 5 |
| Productivity | 6 | 5 | 1 |
| Meal Kits | 6 | 4 | 1 |
| Subscription Boxes | 33 | 22 | 4 |
| Streaming | 10 | 8 | - |
| Privacy | 7 | 5 | - |
| Music | 2 | 2 | - |
| Creative Tools | 2 | 2 | - |
| AI Tools | 2 | 2 | - |
| Gaming | 2 | 2 | - |
| Audiobooks | 1 | - | - |
| Fitness | 1 | 1 | - |
| Groceries | 1 | - | - |
Noteworthy
Both ends of the spectrum, same rule applied without favor: it is about the exit, not the product.
Documented findings
- Adobe Creative Cloud
The DOJ and FTC won a 150 million dollar settlement in 2025 over Adobe's hidden early-termination fee and hard-to-cancel flow.
- Amazon Prime
The FTC won a record 2.5 billion dollar settlement in 2025 over Prime's deceptive sign-up and its multi-screen 'Iliad' cancel maze.
- Equinox
In-person or certified mail only to cancel, and New York's Attorney General settled with Equinox in 2025 over its cancellation practices.
- Homeaglow (ForeverClean)
Closing the account can trigger an early-termination fee, and Washington's Attorney General settled with Homeaglow (ForeverClean) in 2025 over its enrollment and cancellation practices.
- JustFab
Online cancel exists, and a coalition of state attorneys general settled with JustFab in 2025 over its enrollment and cancellation practices.
- LA Fitness
In-person or certified mail only to cancel, and the FTC sued LA Fitness in 2025 over its cancellation practices.
An F needs a documented regulatory or legal finding, not just friction.
Exit grade A
Out whenever you feel like it
A click, maybe two, and you're free. No phone tag, no maze, no plot twist. These are the brands that make breakups look easy.
- AbodeHome & Local · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- AG1Health & Wellness · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- AgelessRxHealth & Wellness · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- Apple Fitness+Health & Wellness · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Apple MusicMusic · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Arlo SecureHome & Local · ~7 min
Cancel yourself online in a couple of clicks, anytime.
- BabbelMemberships & Finance · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- BarkBoxSubscription Boxes · ~7 min
Cancel yourself online in a couple of clicks, anytime.
- Bespoke PostSubscription Boxes · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- BetterHelpHealth & Wellness · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- ButcherBoxMeal Kits · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- CalmHealth & Wellness · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- CanvaCreative Tools · ~2 min
You cancel from Billing and Plans in your account settings in a couple of clicks, fully self-serve.
- ChatGPT PlusAI Tools · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Coursera PlusMemberships & Finance · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- CuriosityStreamStreaming · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Disney+Streaming · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Dollar Shave ClubSubscription Boxes · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- Duolingo SuperMemberships & Finance · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Eufy SecurityHome & Local · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- FactorHome & Local · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- FreeWillMemberships & Finance · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- GameFlySubscription Boxes · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- GrammarlyAI Tools · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Harry'sSubscription Boxes · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- HBO MaxStreaming · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- HeadspaceHealth & Wellness · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- HealthyMaleHealth & Wellness · ~1 min
There is nothing to cancel. HealthyMale does not enroll you in a subscription, a membership, or an auto-ship, and it advertises that absence of auto-billing as the whole point. To stop future orders you simply do not reorder, so there is no renewal date to track and no cancellation to navigate.
- HuluStreaming · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- HungryrootHome & Local · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- KiwiCoSubscription Boxes · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- LastPassPrivacy · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- LawnbrightHome & Local · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- LoveverySubscription Boxes · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Magic SpoonSubscription Boxes · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Microsoft 365Productivity · ~2 min
You turn off recurring billing yourself in your Microsoft account in a couple of clicks, no phone call and no retention wall.
- Misfits MarketHome & Local · ~5 min
- Monarch MoneyMemberships & Finance · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- MUD\WTRHealth & Wellness · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Naked WinesSubscription Boxes · ~8 min
Cancel yourself online in a couple of clicks, anytime.
- NetflixStreaming · ~1 min
Cancel yourself online in a couple of clicks, anytime.
- Oura RingHealth & Wellness · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- PeacockStreaming · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Peloton App (no bike required)Health & Wellness · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- PlayStation PlusGaming · ~2 min
You cancel from Account Management on the web in a couple of clicks, or turn off auto-renewal on the console.
- point.meMemberships & Finance · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- Ring ProtectHome & Local · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- Robinhood GoldMemberships & Finance · ~4 min
Cancel yourself online in a couple of clicks, anytime.
- RoboFormProductivity · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- RokuStreaming · ~2 min
You turn off auto-renew yourself at my.roku.com or on the device in a couple of clicks.
- Seed DS-01Health & Wellness · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- ShiptHome & Local · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- SpliceCreative Tools · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- SpotifyMusic · ~3 min
You cancel online from your Spotify account page in a few clicks, with no phone call or retention wall.
- Stitch FixSubscription Boxes · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- StravaFitness · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Sunday Lawn CareHome & Local · ~6 min
Cancel yourself online in a couple of clicks, anytime.
- Trade CoffeeSubscription Boxes · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- Universal YumsSubscription Boxes · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- WebliumProductivity · ~2 min
Cancel yourself online in a couple of clicks, anytime.
- Wyze Cam PlusHome & Local · ~5 min
Cancel yourself online in a couple of clicks, anytime.
- YNAB (You Need A Budget)Memberships & Finance · ~3 min
Cancel yourself online in a couple of clicks, anytime.
- YouTube PremiumStreaming · ~2 min
You deactivate it yourself online in a couple of clicks; the only step is picking a cancel reason.
Exit grade B
Easy online, small catch
Still self-serve online, with a step or a single retention offer to click past.
- ABCmouseMemberships & Finance · ~8 min
Online cancel works, but you click past a retention offer first.
- AuraMemberships & Finance · ~7 min
Online cancel works, but you click past a retention offer first.
- AVGPrivacy · ~10 min
Switching off auto-renewal is a couple of clicks, and the 30-day money-back guarantee is a real safety net. The catch: you have to catch the renewal yourself, and Apple App Store buys sit outside the refund.
- BitdefenderPrivacy · ~5 min
You can turn off auto-renew yourself online in Bitdefender Central, no phone call needed, but it sits a couple of tabs deep (My Subscriptions, then My Payments, then Manage renewal) and asks you to pick a reason. Getting an actual refund is not self-serve and routes through support, which is what keeps this a B rather than an A.
- BlinkistMemberships & Finance · ~3 min
Online cancel works, but you click past a retention offer first.
- Blue ApronHome & Local · ~8 min
Online cancel works, but you click past a retention offer first.
- BlueChewHealth & Wellness · ~7 min
Online cancel works, but you click past a retention offer first.
- CookUnityHome & Local · ~6 min
Online cancel works, but you click past a retention offer first.
- DeleteMePrivacy · ~5 min
Online cancel works, but you click past a retention offer first.
- Grill Masters ClubSubscription Boxes · ~5 min
You can pause or cancel yourself any time from your online account, no phone call and no email needed. The one thing to time right: do it before your next box renews, because once a box is billed it ships. No long contract and no cancellation fee.
- HelloFreshMeal Kits · ~4 min
Online cancel works, but you click past a retention offer first.
- Home ChefMeal Kits · ~3 min
Online cancel works, but you click past a retention offer first.
- Lemonade Pet InsurancePet Insurance · ~5 min
You can cancel yourself in the Lemonade app with a Cancel policy button, with no fee and a pro-rated refund. It is the only carrier in our pet set you can leave without calling or emailing, so it earns the best exit grade here.
- LinkedIn LearningMemberships & Finance · ~5 min
Online cancel works, but you click past a retention offer first.
- LinkedIn PremiumMemberships & Finance · ~5 min
Online cancel works, but you click past a retention offer first.
- Lumin SkinSubscription Boxes · ~6 min
Online cancel works, but you click past a retention offer first.
- MasterClassMemberships & Finance · ~2 min
Online cancel works, but you click past a retention offer first.
- McAfeePrivacy · ~5 min
Online cancel works, but you click past a retention offer first.
- Mister Car Wash — Unlimited Wash ClubHome & Local · ~8 min
Online cancel works, but you click past a retention offer first.
- Nest AwareHome & Local · ~6 min
Online cancel works, but you click past a retention offer first.
- NotionProductivity · ~3 min
There is no cancel button; you self-serve online by downgrading to the Free plan, and only the workspace owner can do it.
- Notion AIProductivity · ~3 min
Online cancel works, but you click past a retention offer first.
- NuulySubscription Boxes · ~8 min
Online cancel works, but you click past a retention offer first.
- RoHealth & Wellness · ~4 min
Online cancel works, but you click past a retention offer first.
- Ro / RomanHealth & Wellness · ~8 min
Online cancel works, but you click past a retention offer first.
- Rocket LawyerMemberships & Finance · ~9 min
Online cancel works, but you click past a retention offer first.
- Rocket MoneyMemberships & Finance · ~6 min
Online cancel works, but you click past a retention offer first.
- Rosetta StoneMemberships & Finance · ~4 min
Online cancel works, but you click past a retention offer first.
- SkillshareMemberships & Finance · ~3 min
Online cancel works, but you click past a retention offer first.
- Tempo by Home ChefMeal Kits · ~3 min
Online cancel works, but you click past a retention offer first.
- The Fresh Cut Flower of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The Gourmet Cheese of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The Gourmet Chocolate of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The International Wine of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The Microbrewed Beer of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The Premium Cigar of the Month ClubSubscription Boxes · ~10 min
You can cancel an open-ended membership yourself any time by online form, phone, email, or live chat, and you get a full refund on anything not yet shipped. Fixed-length gift plans never auto-renew. The one thing to note is timing: tell them before the 1st of the month, or that month's shipment still goes out.
- The Washington PostNews · ~5 min
Online cancel works, but you click past a retention offer first.
- Uber OneHome & Local · ~5 min
Online cancel works, but you click past a retention offer first.
- Walmart+Memberships & Finance · ~5 min
Online cancel works, but you click past a retention offer first.
- Watch GangSubscription Boxes · ~4 min
Online cancel works, but you click past a retention offer first.
- WHOOPHealth & Wellness · ~15 min
Online cancel works, but you click past a retention offer first.
- Xbox Game PassGaming · ~3 min
You cancel online yourself, but it runs across a few screens with retention nudges before you turn off recurring billing.
Exit grade C
A bit of a scavenger hunt
The cancel button exists. Somewhere. Behind a menu, across three screens, in a confirmation maze that seems to enjoy your company.
- AAAMemberships & Finance · ~15 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- AudibleAudiobooks · ~3 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Book of the MonthSubscription Boxes · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Club PilatesHealth & Wellness · ~20 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- CorePower YogaHealth & Wellness · ~15 min
You can cancel online, but the cancel button is buried behind extra screens.
- Daily HarvestHome & Local · ~8 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- DIRECTVStreaming · ~6 min
You can cancel online, but the cancel button is buried behind extra screens.
- FabFitFunSubscription Boxes · ~10 min
- FirstleafSubscription Boxes · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- FuboStreaming · ~4 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Henry MedsHealth & Wellness · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- HimsHealth & Wellness · ~10 min
You can cancel online, but the cancel button is buried behind extra screens.
- Honest Company Diaper BundleSubscription Boxes · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Instacart+Home & Local · ~8 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Ipsy Glam BagSubscription Boxes · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- LifeLock (Norton)Memberships & Finance · ~15 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Marley SpoonMeal Kits · ~3 min
You can cancel online, but the cancel button is buried behind extra screens.
- Mochi HealthHealth & Wellness · ~6 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- NordVPNPrivacy · ~5 min
You can turn off auto-renew yourself online in your Nord Account (Billing, then cancel auto-renewal), which stops future charges without a phone call. The reason this is a C and not a B is the refund: getting your money back under the 30-day guarantee is not self-serve and requires contacting live chat, and the renewal price jumps sharply.
- Rent the RunwaySubscription Boxes · ~12 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Savage X FentySubscription Boxes · ~12 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- SoulCycleHealth & Wellness · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- Spot Pet InsurancePet Insurance · ~8 min
You can cancel online from the account dashboard using a cancel link, but the same process is also documented by email, in writing, or by phone, and it is not a clean one-tap flow, so it lands at a C: doable online, with some friction.
- SurfsharkPrivacy · ~5 min
You can turn off auto-renew yourself online in your Surfshark account (Subscription, then Payments, then Cancel Auto-Renew), which stops future charges without a phone call. The reason this is a C and not a B is the refund: getting your money back under the 30-day guarantee is not self-serve and requires live chat, and the renewal price jumps. App-store subscribers cancel in their Apple or Google settings instead.
- Thrive MarketGroceries · ~6 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- TovalaHome & Local · ~10 min
You can cancel online, but it is buried behind a multi-screen retention flow.
- YMCAHealth & Wellness · ~20 min
You can cancel online, but it is buried behind a multi-screen retention flow.
Exit grade D
Bring snacks, you're on hold
Phone call or live chat required, a retention pitch that won't take the hint, or a cancel button playing hide and seek on purpose. Track these before you sign up, future you will send flowers.
- ASPCA Pet Health InsurancePet Insurance · ~12 min
There is no self-serve online cancel button. You cancel by emailing customer care or calling 1-866-204-6764 to speak with a representative, so leaving means contacting them directly.
- Barry'sHealth & Wellness · ~15 min
No self-serve online cancel: you have to call to close the account.
- CostcoMemberships & Finance · ~20 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- DoorDash DashPassHome & Local · ~8 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- eharmonyDating · ~5 min
You can cancel online, but the cancel button is deliberately hard to find.
- Embrace Pet InsurancePet Insurance · ~12 min
Cancellation is phone-first: Embrace directs you to call (800) 643-7578, and there is no self-serve online cancel button. A free-look full refund applies within about 30 days if you have filed no claims.
- Experian CreditWorks PremiumCredit Monitoring · ~6 min
No self-serve online cancel: you have to call to close the account.
- F45 TrainingHealth & Wellness · ~20 min
No self-serve online cancel: you have to call to close the account.
- FableticsSubscription Boxes · ~12 min
No self-serve online cancel: you have to call to close the account.
- Fetch Pet InsurancePet Insurance · ~12 min
There is no self-serve online cancel button. Fetch offers a 30-day risk-free window, but to cancel you contact them by phone or email rather than clicking a cancel link.
- Healthy Paws Pet InsurancePet Insurance · ~15 min
There is no self-serve online cancel. Healthy Paws asks you to cancel by regular mail, fax, email, or verbally over the phone, so leaving means contacting them directly.
- LegalZoomMemberships & Finance · ~20 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- Life TimeHealth & Wellness · ~25 min
No self-serve online cancel: you have to call to close the account.
- Magzter GOLDNews · ~10 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- myFICOMemberships & Finance · ~15 min
No self-serve online cancel: you have to call to close the account.
- NoomHealth & Wellness · ~15 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- NYTNews · ~12 min
No self-serve online cancel: you have to go through chat to close the account.
- OrangetheoryHealth & Wellness · ~25 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- Planet FitnessHealth & Wellness · ~35 min
No self-serve online cancel: you have to call to close the account.
- Pumpkin Pet InsurancePet Insurance · ~12 min
There is no self-serve online cancel button. You can cancel any time by contacting Pumpkin by phone or email; a full refund is available in the first 30 days if you have filed no covered claim (outside New York and Maine), otherwise the refund is pro-rated.
- Sam's ClubMemberships & Finance · ~20 min
No self-serve online cancel: you have to call to close the account.
- ScentbirdSubscription Boxes · ~5 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- SimpliSafe (Pro Monitoring)Home & Local · ~20 min
No self-serve online cancel: you have to call to close the account.
- The Wall Street JournalNews · ~10 min
No self-serve online cancel: you have to call to close the account.
- ThriveworksHealth & Wellness · ~8 min
No self-serve online cancel: you have to call to close the account.
- TrifectaMeal Kits · ~8 min
No self-serve online cancel: you have to call to close the account.
- TruGreenHome & Local · ~20 min
No self-serve online cancel: you have to call to close the account.
- TrupanionPet Insurance · ~15 min
There is no self-serve online cancel. You can cancel at any time for any reason, but you do it by contacting Trupanion by phone or email. A 30-day full-refund guarantee applies in most states except New York.
- TurboTax LiveMemberships & Finance · ~15 min
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
- Vivint Smart HomeHome & Local · ~30 min
No self-serve online cancel: you have to call to close the account.
- WincSubscription Boxes · ~15 min
No self-serve online cancel: you have to call to close the account.
Exit grade F
A documented finding
Reserved for brands a regulator (the FTC or a state Attorney General) has formally acted against over cancellation or billing, or a flow that is outright deceptive. Not our opinion. The public record.
- Adobe Creative CloudProductivity · ~4 min
The DOJ and FTC won a 150 million dollar settlement in 2025 over Adobe's hidden early-termination fee and hard-to-cancel flow.
- Amazon PrimeMemberships & Finance · ~10 min
The FTC won a record 2.5 billion dollar settlement in 2025 over Prime's deceptive sign-up and its multi-screen 'Iliad' cancel maze.
- EquinoxHealth & Wellness · ~30 min
In-person or certified mail only to cancel, and New York's Attorney General settled with Equinox in 2025 over its cancellation practices.
- Homeaglow (ForeverClean)Home & Local · ~25 min
Closing the account can trigger an early-termination fee, and Washington's Attorney General settled with Homeaglow (ForeverClean) in 2025 over its enrollment and cancellation practices.
- JustFabSubscription Boxes · ~20 min
Online cancel exists, and a coalition of state attorneys general settled with JustFab in 2025 over its enrollment and cancellation practices.
- LA FitnessHealth & Wellness · ~35 min
In-person or certified mail only to cancel, and the FTC sued LA Fitness in 2025 over its cancellation practices.
Use the data
The whole index is free to cite and republish with attribution (CC BY 4.0). Grab the raw grades as a CSV, or just link this page.
Suggested credit: The TryMyCompany Exit Index, trymycompany.com/exit-index.
Know before you are charged
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The grade rates cancellation, not quality, and every grade shows its reason. Flows change, so we recheck brands as part of our weekly subscription-news sweep. Spot one that has changed? Browse the step-by-step cancel guides.