How to cancel Ro

Takes about 4 minutes

Online cancel works, but you click past a retention offer first.

Steps to cancel Ro

  1. 1Log into your account at ro.co and open Subscriptions - each treatment is listed separately with its own next-refill date, which is the deadline for any change
  2. 2If you only need a break, choose Pause to skip a cycle before the refill date rather than canceling outright
  3. 3To stop billing on a treatment, choose Cancel on that specific subscription and confirm - repeat for each treatment, since they are managed independently
  4. 4There is a dedicated help article for turning off auto-refills if you do not see the option; support lives at care.getroman.com
  5. 5Save the confirmation email, and make any change before the refill processes - once a medical order ships it cannot be returned or refunded

Don’t get caught out next time

Track Ro and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.

Track a subscription free

Weighing whether to stay? See our full Ro breakdown with pricing, what’s included, and honest reviews.

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Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.