How to cancel Costco

Takes about 20 minutes

No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.

Steps to cancel Costco

  1. 1Costco does not offer online cancellation, so you cancel in person or by phone.
  2. 2In person: go to the membership desk at any warehouse with your membership card and photo ID (the primary member must do it).
  3. 3By phone: call Member Services at 1-800-774-2678 with your membership number ready.
  4. 4Ask for the full annual fee refund, which Costco provides at any point in the year under its satisfaction guarantee.
  5. 5Confirm the account shows canceled and keep the refund receipt or reference number.

Don’t get caught out next time

Track Costco and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.

Track a subscription free

Weighing whether to stay? See our full Costco breakdown with pricing, what’s included, and honest reviews.

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