How to cancel SimpliSafe (Pro Monitoring)

Takes about 20 minutes

No self-serve online cancel: you have to call to close the account.

Steps to cancel SimpliSafe (Pro Monitoring)

  1. 1Professional monitoring is cancelled by contacting SimpliSafe support, and only the account owner can do it. Have your Safe Word ready for verification.
  2. 2Call 1-888-957-4675 (Mon-Fri 8am-12am ET, Sat-Sun 9am-8pm ET) and say you want to cancel your monitoring plan.
  3. 3Decline the retention discounts if you want out, and ask for email confirmation.
  4. 4Some accounts can also cancel via simplisafe.com under Account then Subscription, or in the app under Profile then Subscription. Your hardware still works as a local siren after monitoring ends.

Don’t get caught out next time

Track SimpliSafe (Pro Monitoring) and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.

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Weighing whether to stay? See our full SimpliSafe (Pro Monitoring) breakdown with pricing, what’s included, and honest reviews.

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Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.