How to cancel SoulCycle

Takes about 10 minutes

You can cancel online, but it is buried behind a multi-screen retention flow.

Steps to cancel SoulCycle

  1. 1Sign in at soul-cycle.com and open the My Soul section.
  2. 2Go to your subscription settings and cancel your Soul Renew membership.
  3. 3Submit the cancellation at least 24 hours before your billing date to avoid the next charge.
  4. 4If you would rather not cancel online, email support or contact your home studio. Class packs are non-refundable and cancellation ends at the close of the billing period.

Don’t get caught out next time

Track SoulCycle and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.

Track a subscription free

Weighing whether to stay? See our full SoulCycle breakdown with pricing, what’s included, and honest reviews.

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Sign up on the web to double your trial and shave $10 off the annual. (7-day trial (mobile) or 14-day trial (web))

Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.