How to cancel myFICO

Heads up: a cancel flow often buries the real button and floats a last-minute deal to keep you. Keep going until you see a cancellation confirmation.

1. 1Log in to myFICO and open the My Subscriptions page (or the Subscription screen under the More tab in the iOS or Android app).
2. 2Select your active subscription and choose to cancel; you can also pause billing here instead.
3. 3Work through the retention prompts and confirm the cancellation.
4. 4If the online cancel does not go through, call customer service at 1-800-319-4433 (Mon-Fri 6am-6pm PT, Sat 7am-4pm PT) and ask them to cancel. Cancel before your renewal date to avoid the next charge.