How to cancel Orangetheory
No easy self-serve cancel: expect a retention gauntlet or a phone call to close the account.
Steps to cancel Orangetheory
- 1Memberships are handled by your home studio, not the app or corporate, so start at orangetheory.com/en-us/cancellation-information or contact your home studio directly.
- 2Complete the cancellation form (name, email, phone, home studio, and reason), or ask the front desk for a form if you go in person.
- 3Submit the form; some studios accept it by email to your home studio instead.
- 4Most studios require about 30 days notice before your next billing date, so submit early. Keep a copy of the form and confirm your final billing date.
Don’t get caught out next time
Track Orangetheory and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.
Track a subscription freeWeighing whether to stay? See our full Orangetheory breakdown with pricing, what’s included, and honest reviews.
Leaving Orangetheory? Alternatives worth a look
Similar options in Health & Wellness, with the same honest data.
Seed DS-01
Free
-
After
$49.99
Kept
-
“Honest pricing, no intro-then-spike trick — one of the rare clean offers in supplements. (No free trial — first month $49.99 with refill subscription)”
Equinox
Free
1d
After
$205.00
Kept
-
“60-day written cancellation notice is standard; one of the strictest in fitness. Day-pass-only is the smart play. (Day pass $35–$125 by market; trials by request only)”
Mochi Health
Free
-
After
$79.00
Kept
-
“Mochi Health is a telehealth membership for obesity and metabolic care, and reviewers generally like the clinical side: you meet with a board-certified obesity-medicine provider and a registered dietitian, and Forbes Health rated it 4.3 out of 5 with a Trustpilot base around 4.4 across roughly 16,000 reviews. The part worth understanding before you join is the billing. There are two separate subscriptions - a monthly membership and a separate medication charge - and each is cancelled on its own. The membership bills every month whether or not you order a refill, and the most common complaints in the record are about being charged while still waiting on a visit or a decision, plus a narrow, discretionary refund window. None of that is a knock on the care; it is a reason to know your dates. If you join, the whole game is tracking the membership billing date and pausing deliberately when you are between refills or reassessing. Track it here and we send a reminder before each membership renewal, so nothing surprises you.”
Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.