How to cancel Equinox
In-person or certified mail only to cancel, and New York's Attorney General settled with Equinox in 2025 over its cancellation practices.
Steps to cancel Equinox
- 1Equinox requires 30 days advance written notice, so start well before your next billing date and check your specific membership agreement for exact terms.
- 2Submit written notice through an accepted channel: the member online portal, email to the address Equinox provides, in person at your home club, or certified mail.
- 3If you are a newer member, ask whether you fall inside an early-cancellation window (typically about 5 business days for a full refund, longer for high-value contracts).
- 4Get written acknowledgment of the cancellation date and confirm which final dues cycle will still post.
- 5Keep dated proof of your notice (email timestamp or certified-mail receipt) in case of a billing dispute.
Don’t get caught out next time
Track Equinox and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.
Track a subscription freeWeighing whether to stay? See our full Equinox breakdown with pricing, what’s included, and honest reviews.
Leaving Equinox? Alternatives worth a look
Similar options in Health & Wellness, with the same honest data.
BetterHelp
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$65.00
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“BetterHelp doesn't insurance-bill, so the sticker shock is real — that weekly quote can land as ~$260–$400 hitting your card on the 4-week cycle, though as of mid-2026 BetterHelp is also rolling out true weekly billing, so check which cadence your account is on. The cancel itself is easy, which is rare for the category, but pause it the moment your therapist match isn't clicking; rematching while paying is just rent. Skip entirely if you have insurance with mental health coverage — your in-network copay will be a fraction of this.”
Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.