How to cancel Equinox

Takes about 30 minutes

In-person or certified mail only to cancel, and New York's Attorney General settled with Equinox in 2025 over its cancellation practices.

Steps to cancel Equinox

  1. 1Equinox requires 30 days advance written notice, so start well before your next billing date and check your specific membership agreement for exact terms.
  2. 2Submit written notice through an accepted channel: the member online portal, email to the address Equinox provides, in person at your home club, or certified mail.
  3. 3If you are a newer member, ask whether you fall inside an early-cancellation window (typically about 5 business days for a full refund, longer for high-value contracts).
  4. 4Get written acknowledgment of the cancellation date and confirm which final dues cycle will still post.
  5. 5Keep dated proof of your notice (email timestamp or certified-mail receipt) in case of a billing dispute.

Don’t get caught out next time

Track Equinox and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.

Track a subscription free

Weighing whether to stay? See our full Equinox breakdown with pricing, what’s included, and honest reviews.

Leaving Equinox? Alternatives worth a look

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Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.