How to cancel Mochi Health
You can cancel online, but it is buried behind a multi-screen retention flow.
Steps to cancel Mochi Health
- 1Remember there are two subscriptions to handle: the membership and, separately, the medication subscription
- 2Cancel the membership by selecting Cancel Subscription in your Mochi account, or by calling (619) 648-1247 - email is not an accepted cancellation channel
- 3Cancel or change the medication subscription separately using Modify on the medication page, and do it before a refill request is sent to the pharmacy, since shipments proceed and prescription sales are final after that
- 4Membership cancellation takes effect at the end of the current billing term, with access continuing until then and no mid-term proration, so time it against your renewal date
- 5There are no cancellation fees, but if you want a break rather than a full exit, ask about pausing - note that restarting may mean going through intake again
Don’t get caught out next time
Track Mochi Health and your other subscriptions here, and a reminder arrives before each renewal, so you decide to keep or cancel on your terms, never by accident.
Track a subscription freeWeighing whether to stay? See our full Mochi Health breakdown with pricing, what’s included, and honest reviews.
Leaving Mochi Health? Alternatives worth a look
Similar options in Health & Wellness, with the same honest data.
Thriveworks
Free
-
After
-
Kept
-
“Straight talk: this isn't a free-trial product, and we list it as therapy, not as something to sample and cancel. Thriveworks is pay-per-session counseling - online or in person - that's in-network with a lot of insurance plans, so if you have coverage your out-of-pocket is often just a copay. There's no membership fee to escape, which is a point in its favor. The two things to know before you book: a card goes on file, and late-cancelling or no-showing an appointment inside 48 hours triggers a fee. If you're comparing insurance-based therapy options, it's a legitimate one.”
Peloton App (no bike required)
Free
30d
After
$12.99
Kept
-
“The 30-day trial is unusually long for a fitness app, and Peloton's instructor-led classes still set the bar for engagement. Use the trial to honestly answer one question — do you actually press play three days a week without someone yelling at you in person? If yes, App+ is one of the best fitness deals on this list. If no, cancel by day 28 and the only thing you spent was time.”
Looking to cancel through a platform instead? App Store, Google Play, PayPal, and other cancel guides.