Mochi Health
Mochi Health has no free trial, and the most important thing to understand is that there are two separate charges.
Exit grade C: You can cancel online, but it is buried behind a multi-screen retention flow.
On joinmochi.com
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We'll track Mochi Health for you - reminders days before renewal, so deciding is always on your schedule.
Track this trialQuick answer
Mochi Health: Mochi Health has no free trial, and the most important thing to understand is that there are two separate charges. A credit card is required to start. Cancelling is moderate - about 6 minutes. Our take: Mochi Health is a telehealth membership for obesity and metabolic care, and reviewers generally like the clinical side: you meet with a board-certified obesity-medicine provider and a registered dietitian, and Forbes Health rated it 4.3 out of 5 with a Trustpilot base around 4.4 across roughly 16,000 reviews.
On joinmochi.com
Our take
Mochi Health is a telehealth membership for obesity and metabolic care, and reviewers generally like the clinical side: you meet with a board-certified obesity-medicine provider and a registered dietitian, and Forbes Health rated it 4.3 out of 5 with a Trustpilot base around 4.4 across roughly 16,000 reviews. The part worth understanding before you join is the billing. There are two separate subscriptions - a monthly membership and a separate medication charge - and each is cancelled on its own. The membership bills every month whether or not you order a refill, and the most common complaints in the record are about being charged while still waiting on a visit or a decision, plus a narrow, discretionary refund window. None of that is a knock on the care; it is a reason to know your dates. If you join, the whole game is tracking the membership billing date and pausing deliberately when you are between refills or reassessing. Track it here and we send a reminder before each membership renewal, so nothing surprises you.
Prescription care, plainly
Mochi Health is a telehealth service, which means the visit ends with a decision by a licensed clinician, not a checkout button. Four things are worth knowing before you start.
A visit or membership fee does not guarantee a prescription. The clinician decides what is appropriate for you, and that is exactly how it should work.
Many telehealth programs, especially weight-loss programs, supply compounded medications. These are custom-prepared versions of a drug, not the FDA-approved brand product. Ask which you would receive and how it is sourced before you pay.
Most programs do not bill insurance. Membership, medication, and labs are often separate line items, so confirm the full monthly cost, not the advertised starting price.
These are subscriptions: refills bill and ship on a schedule. Track it here and we send a reminder before each renewal, so pausing or stopping is a decision you make on time.
None of this replaces your own doctor. If you are considering treatment, that conversation is the best first step, and it is one a good telehealth service will encourage too.
Mochi Health cost structure: the two paths
| Compounded path (cash) | Brand-name path (insurance) | |
|---|---|---|
| Monthly membership | ~$79 (about $39 first month in eligible states) | Wellness Plus from ~$69 with qualifying insurance |
| Medication billed separately | Yes - separate from membership | Yes - separate from membership |
| Semaglutide | ~$99 per four weekly doses (cash) | Copay or cash price for the brand product |
| Tirzepatide | ~$199 per four weekly doses (cash) | Copay or cash price for the brand product |
| Insurance | Not covered (compounded is cash) | Accepted for brand-name; help with prior authorizations |
| Rough all-in per month | ~$178 (semaglutide) to ~$278 (tirzepatide) | Membership plus your copay or brand cash price |
Researched 2026-07-20 (SEARCH-INDEX; joinmochi.com 403s our fetcher, so verify at signup). Both paths add a separate medication cost on top of the monthly membership. Whether any medication is prescribed is a clinical decision.
What you get
The Mochi Health Mochi membership (monthly) plus separate medication plan
Included · 6
Virtual visits with a board-certified obesity-medicine physician and a registered dietitian
Ongoing monitoring and progress check-ins as part of the membership
Direct messaging with a care team, described as 24/7 support
Prescriptions when a clinician determines they are medically appropriate, sent to a partner pharmacy
Help with insurance prior authorizations when you pursue a brand-name medication
A first-month membership promo near $39 in eligible states, and a Wellness Plus rate from about $69 a month with qualifying insurance
Worth knowing
Medication - the membership pays for the telehealth program only; compounded semaglutide (about $99 per four weekly doses) or tirzepatide (about $199) is billed separately
A guaranteed prescription - whether any medication is prescribed, and which one, is a clinical decision made by the provider
Insurance coverage for compounded medication - insurance applies to brand-name medications only, where you pay the copay or cash price; compounded is a separate cash option
A free trial - the membership is paid from day one, and a promo first month is still a paid, auto-renewing membership
One combined cancellation - the membership and the medication subscription are separate and each must be cancelled on its own
A broad refund policy - refunds are discretionary and case-by-case, and prescription sales are final once a refill request reaches the pharmacy
The honest data
By the numbers
- Price after
- $79.00 / mo
- Card required
- Yes
- Cancellation
- Medium
- Time to cancel
- ~6 min
Around the web
What others say about Mochi Health
Curated outside takes. We don't edit them, we just point at them.
At a glance
3 reviews from 3 sources
Topline: Polarized
1 positive1 mixed1 critical
Our read across dimensions
- Product quality
- Value
- Cancellation
- Honest billing
- Customer support
Reviewer
Forbes Health
Forbes Health - 4.3 of 5, praising usability and clinician oversight
“Rates Mochi Health 4.3 out of 5, highlighting an easy-to-use platform, 24/7 support, and oversight from board-certified providers and registered dietitians at a relatively low cost.”
A professional reviewer's structured rating focused on the care model and usability, not on billing mechanics; score is a snapshot.
Read on forbes.com
Cancellation guide
How to cancel Mochi Health
Documented · ~6 min
- 01
Remember there are two subscriptions to handle: the membership and, separately, the medication subscription
- 02
Cancel the membership by selecting Cancel Subscription in your Mochi account, or by calling (619) 648-1247 - email is not an accepted cancellation channel
- 03
Cancel or change the medication subscription separately using Modify on the medication page, and do it before a refill request is sent to the pharmacy, since shipments proceed and prescription sales are final after that
- 04
Membership cancellation takes effect at the end of the current billing term, with access continuing until then and no mid-term proration, so time it against your renewal date
- 05
There are no cancellation fees, but if you want a break rather than a full exit, ask about pausing - note that restarting may mean going through intake again
Full guide: how to cancel Mochi Health
Mochi Health free trial - frequently asked
- How much does Mochi Health cost?
- Mochi Health costs $79.00 per month for the Mochi membership (monthly) plus separate medication plan.
- How do I cancel Mochi Health?
- To cancel Mochi Health: 1. Remember there are two subscriptions to handle: the membership and, separately, the medication subscription; 2. Cancel the membership by selecting Cancel Subscription in your Mochi account, or by calling (619) 648-1247 - email is not an accepted cancellation channel; 3. Cancel or change the medication subscription separately using Modify on the medication page, and do it before a refill request is sent to the pharmacy, since shipments proceed and prescription sales are final after that; 4. Membership cancellation takes effect at the end of the current billing term, with access continuing until then and no mid-term proration, so time it against your renewal date; 5. There are no cancellation fees, but if you want a break rather than a full exit, ask about pausing - note that restarting may mean going through intake again. It takes about 6 minutes and is rated medium to cancel.
- Do I need a credit card for the Mochi Health trial?
- Yes - Mochi Health requires a credit card to start the free trial, so note when it converts to a paid plan.
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