How to View and Cancel Your Xbox Game Pass and Microsoft Subscriptions

Xbox Game Pass, Game Pass Ultimate, and other Xbox subscriptions are all tied to your Microsoft account, which is handy because it means one web page shows everything you are paying for, whether you signed up on a console or a PC. Canceling takes a couple of minutes once you land on the right page.

The fast answer

As of mid-2026, from a web browser (the most reliable route):

1. Go to account.microsoft.com/services and sign in with your Microsoft account.
2. Find your Game Pass subscription and click Manage.
3. Click Cancel subscription.
4. Click Confirm cancellation to finish.

From an Xbox console: press the Xbox button to open the guide, go to Profile & System > Settings > Account > Subscriptions, select Xbox Game Pass, and choose Cancel Subscription.

The recurring-billing toggle that confuses people

Microsoft often shows a Turn off recurring billing option before, or instead of, a plain cancel button, and this trips a lot of people up. Here is how to read it:

• Turn off recurring billing means the subscription will not renew. You keep access until the end of the period you already paid for, then it stops. For most people, this is the outcome they actually want.
• Cancel subscription on the same page ends the renewal too, and depending on your plan and how recently you were charged, may offer to end it sooner with a prorated refund.

As of mid-2026, if you open the subscription and see Turn on recurring billing instead of an off switch or a cancel button, that means auto-renewal is already off and you are all set. There is nothing more to do; the plan will lapse on its own.

You may need to scroll past the recurring-billing toggle to reach the actual Cancel subscription button, so if you do not see it right away, keep scrolling on the subscription's detail page.

What happens to your access

Turning off renewal or canceling does not usually cut you off that instant. Your Game Pass library and benefits stay available until the end of your current billing period, then the membership ends. Because Game Pass is a membership library, the games you were playing through it stop being available when the membership lapses, while anything you separately purchased stays yours. That is normal for a membership, and a fair reason to cancel deliberately rather than in a rush.

Refunds

As of mid-2026, Microsoft handles subscription refunds case by case rather than with a guaranteed self-serve button. If you cancel outright rather than just turning off renewal, the flow may offer a prorated refund for unused time on some plans. Otherwise, refund requests go through Microsoft support, and approval depends on how much of the period you have used. As with most memberships, the dependable approach is to turn off renewal before the next charge rather than seeking money back afterward. Microsoft sends a confirmation email once a cancellation goes through, so watch for that as your proof.

Reading a mystery charge

If a charge from Microsoft shows up that you cannot place, it is often Game Pass renewing or another service tied to your Microsoft account. The account.microsoft.com/services page lists every subscription billing to that account, so it is the single reliable place to match a charge to the service behind it.

Let the reminder do the remembering

Microsoft makes canceling and toggling renewal straightforward once you reach the services page, but it will not tell you a renewal is coming. That heads up is the missing piece, and it is exactly what TryMyCompany provides. Track your trials and subscriptions here, and a reminder arrives before each renewal, so nothing surprises you and you choose whether to keep playing on your own schedule.