Vivint Smart Home
3 days free · $24.99/mo after
Exit grade D: No self-serve online cancel: you have to call to close the account.
On vivint.com
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We'll track Vivint Smart Home for you - reminders days before renewal, so deciding is always on your schedule.
Quick answer
The Vivint Smart Home free trial runs 3 days, then bills $24.99/month for the Starter, Premium, Premium Plus — all pro-installed, all financed (Vivint dropped the "Smart Home" prefix as of mid-2026); equipment is also marketed as HomeProtect (~$199.99) and HomeProtect Pro (~$499.99) packages. Tier names pending on-site confirmation. plan. A credit card is required to start. Cancelling is hard - about 30 minutes. Our take: We include Vivint specifically as a *don't-get-trapped* entry.
Last verified: July 24, 2026
On vivint.com
Our take
We include Vivint specifically as a *don't-get-trapped* entry. The salesperson at your door will say "try it for 3 days," and that is technically true, but if you're not ready to call within 72 hours of installation you've just signed up for a 60-month $7,000 commitment. The system itself is good — pro-installed gear, real central monitoring — but the financing terms make this the most expensive "trial" in this entire category. If you want monitored security, take SimpliSafe's 30-day trial instead and walk away if you don't love it.
The honest data
By the numbers
- Trial length
- 3 days
- Price after
- $24.99 / mo
- Card required
- Yes
- Cancellation
- Hard
- Time to cancel
- ~30 min
Cancellation guide
How to cancel Vivint Smart Home
Documented · ~30 min
- 01
Understand that Vivint monitoring runs on a multi-year agreement (about 42 to 60 months) that auto-renews, so cancellation is not self-serve online.
- 02
Call the Vivint cancellation line at 1-800-216-5232 and state that you want to end monitoring service.
- 03
An agent emails a Notice of Cancellation for you to sign and return. You can also mail or fax the notice to Vivint's cancellation department if you prefer.
- 04
If you still owe a balance on your equipment, that amount is due to close the account. Paying it off lets you cancel with no further penalty.
- 05
Keep the signed notice and a written confirmation that the account is closed and billing has stopped.
Full guide: how to cancel Vivint Smart Home
Vivint Smart Home free trial - frequently asked
- Is the Vivint Smart Home free trial really free?
- Yes - the Vivint Smart Home free trial is free for 3 days. A credit card is required, so it renews at $24.99/month unless you cancel first.
- How much does Vivint Smart Home cost after the trial?
- After the free trial, Vivint Smart Home costs $24.99 per month for the Starter, Premium, Premium Plus — all pro-installed, all financed (Vivint dropped the "Smart Home" prefix as of mid-2026); equipment is also marketed as HomeProtect (~$199.99) and HomeProtect Pro (~$499.99) packages. Tier names pending on-site confirmation. plan.
- How do I cancel Vivint Smart Home?
- To cancel Vivint Smart Home: 1. Understand that Vivint monitoring runs on a multi-year agreement (about 42 to 60 months) that auto-renews, so cancellation is not self-serve online; 2. Call the Vivint cancellation line at 1-800-216-5232 and state that you want to end monitoring service; 3. An agent emails a Notice of Cancellation for you to sign and return. You can also mail or fax the notice to Vivint's cancellation department if you prefer; 4. If you still owe a balance on your equipment, that amount is due to close the account. Paying it off lets you cancel with no further penalty; 5. Keep the signed notice and a written confirmation that the account is closed and billing has stopped. It takes about 30 minutes and is rated hard to cancel.
- Do I need a credit card for the Vivint Smart Home trial?
- Yes - Vivint Smart Home requires a credit card to start the free trial, so note the renewal date - day 3 - if you only want the trial.
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